After Sales Service
We recommend a full recalibration of your instrument on an annual basis. If your machine is due for a recalibration then please contact us to schedule a convenient date. An engineer will travel to your site to recalibrate all your instruments sensors, check the operation of the machine, install relevant software upgrades and provide you with a full calibration certificate.
Troubleshooting & Repair :
If you are experiencing problems with your instrument, please do not hesitate to contact us for help. We will need to know the serial number of your machine and the software version that you are using.
We have a wide range of instrument accessories and consumables to suit your every need. Please contact us with your requirements.
You may be surprised by all the upgrade possibilities available for your instrument, whether a simple software upgrade or addition of a high-temperature module. Please contact us with your serial number to find out which upgrades are available.
Please remember to provide your instrument serial number when contacting us about after sales service !